Glaid Studio Indonesia is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our promotional campaigns or sign up to receive updates about LOST: Another Realm.
1. Information We Collect
We may collect the following personal data from you:
- Full name
- Email address
- Country of residence
- Preferred gaming platform (e.g., PC, Console, Mobile)
- IP address and device data (via tracking pixels or cookies)
2. Purpose of Data Collection
Your personal data may be used for the following purposes:
- To send news, updates, and exclusive content about LOST: Another Realm
- To notify you about pre-orders, demo access, or special events
- To analyze audience interest and geographic location for development and marketing decisions
- To improve user experience and advertising effectiveness
3. Legal Basis for Processing
We process your data based on:
- Your explicit consent when you submit your data through a form
- Our legitimate interest in marketing and audience engagement for the game
4. Data Storage and Security
Your information will be securely stored on our systems or trusted third-party platforms (e.g., email marketing or CRM services). We implement appropriate technical and organizational measures to protect your data from unauthorized access or misuse.
5. Data Sharing
We do not sell your personal information. However, your data may be shared with:
- Third-party service providers who support our marketing operations
- Official Glaid Studio partners involved in the development or promotion of the game
All third parties are required to keep your information secure and confidential.
6. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Update or correct your information
- Withdraw your consent at any time
- Request the deletion of your data from our systems ("right to be forgotten")
You can contact us to exercise your rights at: [email protected]
7. Cookies and Tracking
We use cookies and tracking technologies (such as Facebook Pixel and Google Tag Manager) to analyze user behavior and optimize our advertising campaigns.
8. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on our official channels and will take effect immediately upon publication.